FAQ

Where should I put Happi?

To maximize your Happi’s benefits, we suggest placing it in a central location and a raised surface.

Should I run Happi 24/7?

For continuous fresh, clean air, we suggest running on Auto Mode at all times. The good news is that your Auto Mode only uses 35 watts – equivalent to a small light bulb. If you do turn your Happi off, it will run an initial clean-up upon restart.

Does Happi require any maintenance?

Your Happi filter should be replaced every six months or so, but no need for guesswork. Happi will automatically alert you when it’s time to switch. Either the last bar of the Filter Life indicator will flash red and beep (Our Happi) or the power button will blink red twice per second while beeping (My Happi).
You can further extend the life of your filter by cleaning its outer layer — vacuum the outer layer or wipe with a damp cloth.

What’s your return policy?

Your trust is important to us. That’s why we offer ample time to test your Happi so you can breathe easier. If you’re not totally Happi with your air purifier, return it within 45 days of the purchase date, no questions asked. Customers are responsible for return shipping cost, and refunds will be made to the original form of payment used to place the order. Was your Happi damaged or defective? Shipping is on us.

Submit a return request.

What’s the difference between My Happi and Our Happi?

My Happi is your go-to for smaller room (Purifies up to 500 sq. ft. Calculation based on air changing 1.17 times per hour in a room with a ceiling height of 8 ft.) purification, perfect for your nightstand, desk, or end table. Our Happi is sized to purify larger spaces (Purifies up to 1500 sq. ft. Calculation based on air changing 1.6 times per hour in a room with a ceiling height of 8 ft.) and stand guard against all your home’s odors from cooking experiments to whatever the dog tracked in.
Both Happi’s use our 5-layer filtration system to fight a quiet crusade against microscopic pollutants, so you can feel safe taking a nice deep breath

What’s the environmental impact of Happi?

Happi requires about as much power as an LED lamp when it’s on and only uses 35 watts when Auto Mode is activated. We also partner with One Tree Planted to offset our carbon footprint by planting a tree for every unit sold.

Product Manual: Our Happi

Buttons

Light Indicator Color

Fan Speeds

When you press the Fan key, the product status will switch between Auto-1-2-3-4-5 in a cycle, and the display screen will switch to the corresponding number. At the same time, the icon of wind speed on the display screen will light up. Upon start the air purifier will be in Auto Mode. After 3 seconds of holding the Auto icon, the display will automatically switch to PM2.5

Sleep Mode

Hold the UV button for 3 seconds to enter sleep mode. All indicators will be off. In sleep mode, touch any function key to exit.

Reading Your Air Quality

Happi’s air quality monitor measures the level of PM2.5 present in your air. PM2.5 stands for Particulate Matter 2.5, or tiny particles that are ≤ 2.5 microns in width. Studies have shown that exposure to high levels of PM2.5 can cause respiratory problems in addition to aggravating existing health issues

Filter Profile

Filter Replacement

When the filter is ready to be changed, the last bar of the Filter Life indicator will flash red on the LED screen and beep to remind you to replace your filter.

Clean or replace your filter, then Hold the [ON/OFF] + [UV] more than 3 seconds while Happi is powered-on to reset the filter life. The Filter Life indicator will restore its full grid with white light, and when you hear the “Ding” sound your filter has been reset.

Filter Maintenance

You can further extend the life of your filter by cleaning its outer layer — vacuum the outer layer or wipe with a damp cloth.

Specs

- Input Voltage: AC120V/ 60Hz

- NOISE: 35-56dB- POWER: 55W

- Area: 698ft2/ 65m2 - CADR (Smoke): 320CFM/540m3/h

- CADR (Dust): 320CFM/540m3/h

- CADR (Pollen): 320CFM/540m3/h

- Net Weight: 8.0kg - Gross Weight: 11.1 kg

- Product Size: 326mmx 660mm